Future Healthcare may incorporate in the benefit plans of its Beneficiaries a service that ensures access to home health care. This service gives the user access to medical assistance with travel to the home, available 365 days a year, 24 hours a day, 7 days a week, as follows:
Home Doctor
The customer may call a doctor from the general clinic request to come to his home, for only 15€ and with no use limit.
Emergency transport to the hospital
The customer also has the possibility of being transported by ambulance to the nearest Public Hospital, free of charge, as long as the transport request is made in the context of a home consultation.
Telemedicine
The customer may enjoy a telephone counselling service, available 24 hours a day, provided exclusively by a staff of doctors, to provide immediate resolution of cases that do not require home intervention. This service also operates following a request for medical assistance to the home, in the sense of performing a more effective triage, and a better evaluation of the various clinical situations, in order to prioritise requests for assistance.